Just Pro Tools Golden Ticket Promotion

1.1The promoter is Haverford Brands Pty Ltd (ABN 50 000 022 551) trading as Just Pro Tools, of Unit 7, 1–13 Childs Rd, Chipping Norton NSW 2170 (Promoter).

1.2Contact: sales@justprotools.com.au or (02) 4721 7970.

1.3At the maximum total prize value stated in clause 8.6, no permit, licence or authority is required for this Promotion in any Australian State or Territory. See clause 20.3.

In these Terms & Conditions:

Draw Date means 4 December 2026, being the date on which the Draw is conducted.

Eligible Entrant means a person or entity that satisfies every requirement in clause 4.

Eligible Purchase has the meaning given in clause 5.

Entry means a valid entry into the Promotion under clause 6.

Invoice Value has the meaning given in clause 5.4.

Prize has the meaning given in clause 8.

Prize Cap means A$3,000, inclusive of GST.

Promotion means the Just Pro Tools “Golden Ticket” promotion described in these Terms & Conditions.

Promotion Period means the period from 12:00:01am AEDT on Sunday 1 November 2026 to 11:59:59pm AEDT on Monday 30 November 2026.

Registered Subscriber has the meaning given in clause 4.3.

Subscriber Cut-Off means 11:59:59pm AEDT on Monday 30 November 2026, being the same moment at which the Promotion Period ends.

Winner means an Eligible Entrant drawn under clause 7 and verified under clause 14.

All times are Australian Eastern Daylight Time (AEDT). All dollar amounts are Australian dollars and, where stated to be inclusive of GST, include GST.

3.1The Promotion opens at 12:00:01am AEDT on 1 November 2026 and closes at 11:59:59pm AEDT on 30 November 2026.

3.2The deadline to become a Registered Subscriber is the Subscriber Cut-Off (11:59:59pm AEDT on 30 November 2026). That deadline falls during, not before, the Promotion Period. A person who makes a purchase on (for example) 3 November and subscribes on 30 November is still eligible.

4.1Entry is open to (a) natural persons who are residents of Australia and aged 18 years or over as at the Subscriber Cut-Off; and (b) entities carrying on business in Australia.

4.2To be an Eligible Entrant, a person or entity must:

(a)be a Registered Subscriber on or before the Subscriber Cut-Off;

(b)remain a Registered Subscriber continuously from the Subscriber Cut-Off up to and including the Draw Date; and

(c)have made at least one Eligible Purchase.

4.3Registered Subscriber means a person or entity whose email address is recorded in the Promoter’s Klaviyo marketing database with an email marketing consent status of “Subscribed”, both as at the Subscriber Cut-Off and as at the Draw Date.

4.4Eligibility is determined by reference to the email address recorded on the tax invoice for the Eligible Purchase. That email address must be a Registered Subscriber. Where a purchaser holds a subscription under a different email address, the Promoter may, acting reasonably, accept other evidence linking the subscription to the purchase.

4.5An Eligible Entrant who unsubscribes, is suppressed, or whose email address becomes invalid at any time between the Subscriber Cut-Off and the Draw Date ceases to be an Eligible Entrant and all of their Entries are void, unless the entrant restores an email marketing consent status of “Subscribed” before the Draw Date. Entries will not be voided where the suppression or invalidity is caused by an error in the Promoter’s own systems or those of its email service provider.

4.6Directors, officers and employees of the Promoter and of its related bodies corporate, and their immediate families, and the Promoter’s agencies and suppliers associated with this Promotion, are not eligible to enter and any Entry arising from a purchase by such a person is void.

4.7Eligible Purchases may be made through any sales channel operated by the Promoter, including justprotools.com.au, the Chipping Norton (Sydney) showroom, the Melbourne showroom and telephone orders.

4.8Trade, wholesale and business account customers are eligible on the same basis as any other customer, whether the goods are acquired for their own use or for on-sale. The Eligible Entrant is the person or entity named as the purchaser on the Promoter’s tax invoice.

4.9Where the purchaser named on the tax invoice is a company, trust, partnership or other entity rather than an individual:

(a)the Entry is made by, and any Prize is awarded to, that entity and not to the individual who placed the order;

(b)the Prize is refunded to the original payment method of that entity; and

(c)clause 12.2 applies to that entity’s tax position.

4.10A person who purchases goods from a reseller, distributor or trade account rather than from the Promoter is not an Eligible Entrant, whether or not the Promoter delivered those goods to them directly. Only the Promoter’s own customer, being the purchaser named on the Promoter’s tax invoice, may enter.

5.1Eligible Purchase means a purchase of goods from the Promoter through any sales channel referred to in clause 4.7, where:

(a)the tax invoice issued by the Promoter is dated within the Promotion Period;

(b)the invoice has been paid in full in cleared funds; and

(c)as at the Draw Date, the order has not been cancelled and the goods have not been returned.

5.2Where the invoice date and the order date fall in different months, the tax invoice date governs. A purchase ordered in October and invoiced in November qualifies; a purchase ordered in November and invoiced in December does not.

5.3The following are not Eligible Purchases: gift card purchases; deposits, layby or part-payments where the goods are invoiced outside the Promotion Period; freight-only or service-only invoices; and warranty replacements.

5.4Invoice Value means the total amount actually paid by the Eligible Entrant on the tax invoice, inclusive of GST and inclusive of any delivery or freight charges paid, and after deducting all discounts, promotional codes, credits applied and any amount already refunded to the Eligible Entrant in respect of that invoice.

5.5There is no minimum spend. An Eligible Purchase of any value generates Entries under clause 6.2, and the Prize payable is limited to Invoice Value under clause 8.2.

6.1Entry requires an Eligible Purchase. The Promoter charges no entry fee or other additional payment to enter, and no action is needed to enter beyond making an Eligible Purchase and being a Registered Subscriber.

6.2Each Eligible Entrant receives one Entry for each whole A$1 of Invoice Value, inclusive of GST, rounded down to the nearest whole dollar. Entries are aggregated across all of that Eligible Entrant’s Eligible Purchases.

6.3The maximum number of Entries any Eligible Entrant may hold is 3,000, being the number of Entries generated at the Prize Cap. Eligible Purchases beyond that point do not generate further Entries.

6.4An Eligible Entrant’s Entry count is determined as at the Draw Date by reference to Invoice Value as calculated under clause 5.4, and is therefore net of any refund, credit, price adjustment or chargeback received before the Draw Date.

6.5Every Entry has an equal chance of being drawn.

6.6The Promoter may refuse or void Entries that it reasonably believes arise from an order placed, duplicated or manipulated for the purpose of generating Entries otherwise than through a genuine purchase.

7.1One (1) Winner will be drawn at random from all valid Entries.

7.2The Draw will be conducted by electronic random draw across the total pool of Entries at Unit 7, 1–13 Childs Rd, Chipping Norton NSW 2170 at 9:00am AEDT on 4 December 2026. The Promoter is not required to issue individual entry numbers, but will retain for at least 12 months after the Draw Date records sufficient to demonstrate each Eligible Entrant’s Entry total, the total Entry pool and the outcome of the Draw. Selection may be made by a random algorithm that gives each Eligible Entrant a probability of selection equal to their number of Entries divided by the total number of Entries.

7.3If a drawn entrant is found not to be an Eligible Entrant, or cannot be verified under clause 14, or does not claim the Prize under clause 13, the Promoter will conduct a further random draw at 9:00am AEDT at the same location on the first business day after the claim period in clause 13.2 has expired, and in any event no later than 15 January 2027, subject to any directions of the relevant regulator.

8.1The Winner receives a refund of the aggregate Invoice Value of all of their Eligible Purchases, capped at the Prize Cap of A$3,000 inclusive of GST (the Prize).

8.2If the aggregate Invoice Value of a Winner’s Eligible Purchases is less than the Prize Cap, the Prize is that lesser amount. No cash, credit, voucher, gift card or other benefit is payable or awarded in respect of the difference between that amount and the Prize Cap.

8.3If the aggregate Invoice Value exceeds the Prize Cap, the Prize is A$3,000 inclusive of GST and the balance of the purchase price remains payable and retained by the Promoter.

8.4The Winner keeps the goods purchased. The Prize is a refund of money paid; it is not a cancellation of the sale and does not require the goods to be returned.

8.5The Prize is not transferable, not exchangeable, and cannot be taken in any form other than the refund described in clause 9.

8.6Maximum total prize value: A$3,000 inclusive of GST (one Winner × the Prize Cap of A$3,000). The amount actually paid may be less, because the Prize is limited to the Winner’s own Invoice Value. Permit thresholds are assessed on the maximum advertised prize value of A$3,000, not on the amount actually paid - see clause 20.3.

9.1The Prize will be refunded to the original payment method(s) used for the Eligible Purchase, in the same proportion as originally paid. Card payments are refunded to the card; buy-now-pay-later payments are refunded to the provider; and any portion paid by gift card or store credit is refunded as store credit, which will be issued without an expiry date. To the extent the Prize is satisfied by store credit under this clause, clause 8.5 does not prevent that method of payment.

9.2Where the original payment method is no longer available, the Promoter will pay the Prize by electronic funds transfer to an Australian bank account nominated by the Winner. Account details must be provided in writing and will then be verified verbally by telephone before payment is made.

9.3The Prize will be paid within 10 business days of the Winner being verified under clause 14, and in any event within 28 days of the date of the draw or redraw from which that Winner was selected.

9.4The Promoter will issue an adjustment note to the Winner in respect of the refunded amount.

9.5No fee of any kind is charged to a Winner in connection with receiving the Prize.

10.1The Prize refunds money the Winner has actually paid to the Promoter. It does not create a credit, entitlement or balance capable of being claimed twice, and it does not increase any amount otherwise refundable.

10.2Before the Draw Date. If a Winner has already received a refund, credit, price adjustment or chargeback in respect of any part of an Eligible Purchase, that amount is deducted in calculating the Invoice Value under clause 5.4 and, consequently, the Entry count under clause 6.4. Where goods on an invoice have been returned in full before the Draw Date, that invoice is not an Eligible Purchase.

10.3After the Prize is paid. If a Winner subsequently returns goods, or otherwise becomes entitled to a refund or credit, in respect of an Eligible Purchase for which the Prize has already been paid - including under the Promoter’s returns policy, the Promoter’s 30-day money back guarantee, a manufacturer’s warranty, or the Australian Consumer Law - the Winner remains entitled in full to any remedy required by the Australian Consumer Law in respect of those goods, and the Promoter may set off against any refund payable, or recover as a debt due, the amount already refunded to the Winner under this Promotion in respect of those same goods. A Winner will not in total recover more than the amount they actually paid for the goods.

10.4Where the full purchase price of goods has already been refunded under this Promotion and the Winner returns those goods, the Promoter will accept the return and provide any remedy required by the Australian Consumer Law. Where that remedy is a refund, the Promoter may set off against it the amount already refunded to the Winner under this Promotion in respect of those same goods, so that the Winner does not in total recover more than the amount they actually paid.

10.5Nothing in this clause 10 excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law. Clause 10 operates only to prevent the same amount being refunded twice.

11.1If an order is cancelled, or payment is reversed, dishonoured or charged back, before the Draw Date, the associated Entry is void.

11.2If a payment relating to an Eligible Purchase is reversed or charged back after the Prize has been paid, the Promoter may recover the Prize or the affected portion of it as a debt due from the Winner.

12.1The Promoter will treat the Prize as a refund of the original supply and will issue an adjustment note in accordance with the A New Tax System (Goods and Services Tax) Act 1999 (Cth).

12.2Where a Winner acquired the goods for a business purpose and has claimed an input tax credit or a deduction, the refund may require the Winner to make an adjustment in their own activity statement or tax return. Entrants are responsible for their own tax position and should obtain independent advice. The Promoter gives no warranty as to the tax consequences of the Prize.

13.1The Winner will be notified by email to the email address recorded on the tax invoice, and by telephone, within 2 business days of the Draw Date.

13.2The Winner must respond and provide the verification required under clause 14 within 30 days of the notification. If the Winner does not do so, the Promoter may declare the Prize unclaimed and conduct a redraw under clause 7.3.

13.3The Promoter will publish the first name, surname initial and state or postcode of the Winner at www.justprotools.com.au for a period of 30 days commencing within 2 business days after the Winner has been verified under clause 14.

14.1The Promoter may require the Winner to produce, to the Promoter’s reasonable satisfaction: the original tax invoice for each Eligible Purchase; evidence of identity; evidence of age; and evidence of Australian residency.

14.2The Promoter may verify the validity of any Entry, and may disqualify any entrant who tampers with the entry process, uses multiple accounts or email addresses, provides false information, or otherwise breaches these Terms & Conditions.

14.3The Promoter will determine all matters relating to the Promotion acting reasonably and in good faith. Nothing in this clause limits any right or remedy an entrant has under the Australian Consumer Law or any other law, or any direction of a regulator.

15.1The Promoter collects personal information in order to conduct the Promotion, verify eligibility, pay the Prize and, where required, publish Winner details. Personal information will be handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

15.2Personal information may be disclosed to the Promoter’s service providers (including its e-commerce, email marketing, inventory and payment providers), some of which are located in, or store personal information in, countries outside Australia including the United States, and to a regulator where required by law. Refer to the Promoter’s Privacy Policy for further details.

15.3The Promoter’s Privacy Policy is available at https://justprotools.com.au/policies/privacy-policy and sets out how to access or correct personal information or make a complaint.

16.1The Promoter accepts no responsibility for late, lost, incomplete, misdirected or corrupted entries, subscriptions or notifications, or for technical failure of any website, database or communications system.

16.2To the extent permitted by law, the Promoter is not liable for any indirect or consequential loss suffered as a result of entering the Promotion or accepting the Prize. This clause does not limit the Promoter’s liability for its own negligence, fraud or wilful misconduct.

16.3Nothing in these Terms & Conditions excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded, restricted or modified, including under the Australian Consumer Law.

17.1This Promotion is in no way sponsored, endorsed, administered by, or associated with Meta Platforms, Inc. (Facebook and Instagram), TikTok, YouTube or any other social media platform. Entrants release each platform from all liability in connection with the Promotion. Any information provided is provided to the Promoter and not to the platform.

18.1If the Promotion cannot be run as planned for any reason beyond the Promoter’s reasonable control, the Promoter may, subject to any written directions of a relevant regulator, modify, suspend, terminate or cancel the Promotion. The Promoter will not exercise that right so as to remove or reduce Entries already validly generated, except to the extent required by law or by a direction of a regulator.

18.2Any change to these Terms & Conditions after the Promotion opens will be made only to the extent permitted by law and by the conditions of any permit held.

19.1These Terms & Conditions are governed by the laws of New South Wales, and entrants submit to the non-exclusive jurisdiction of the courts of that State.

20.1This Promotion is a trade promotion. Winners are determined by chance.

20.2The Promotion is conducted in accordance with the applicable gaming and trade promotion legislation of each Australian State and Territory in which it is open.

20.3At a maximum total prize value of A$3,000, no trade promotion permit, licence or authority is required in any Australian State or Territory, and the Promotion is open to residents of every State and Territory. In the Australian Capital Territory the Promotion is an exempt lottery under the Lotteries Act 1964 (ACT), the exemption applying to a trade promotion lottery whose total prize value does not exceed A$3,000; the conditions applying to exempt lotteries are addressed at clauses 6.4, 9.5 and 13.3.